We keep things simple by building volume savings right into our product pricing. Instead of separate wholesale or bulk price lists, our products are set up with quantity discounts—meaning the more you order, the lower the price per item. This way, whether you’re purchasing a small batch for an event or stocking up for your store, you’ll automatically receive the best value without needing special accounts or codes.

There’s no minimum order for any of our products. You can order a single item or as many as you need. Bulk and wholesale orders qualify for volume discounts, and all customers receive free shipping on orders over $100.

Vector files work best because they’re sharp and scale perfectly — these usually end in .svg, .eps, or .ai. If you don’t have one, we can also work with .jpg, .png, or Canva files. Just send what you have, and we’ll let you know if it will engrave cleanly or help adjust it for the best result. For the highest engraving quality, we recommend high-resolution artwork and single-color logos or designs, because engraving doesn’t add ink or paint — it etches into the surface and reveals the design directly in the material.

Most orders ship in 3–5 business days. Large or custom bulk orders may take longer.

All our orders ship from our production facility in Louisville, KY.

Yes!

Non-custom items may be returned within 30 days subject to a 15% restocking fee. Custom engraved items are final sale unless there’s a production error or defect.

We offer custom engraving on tumblers, water bottles, and glassware using precision laser technology. Personalize your drinkware with names, logos, or your own custom artwork, or choose from our growing collection of ready-to-go designs. To achieve the best results on every material, we use specialized engraving methods tailored to glass and powder coated stainless steel — ensuring every design is sharp, permanent, and made to last.

While technically different, we use the terms “engraved” and “etched” interchangeably when it comes to glass. Both refer to the same process we use—advanced UV laser engraving that creates crisp, permanent designs without cracks or cloudiness.

We match the engraving method to the material to achieve the best results. For glassware, we use UV laser engraving because it produces exceptionally fine, frosted designs that look crisp and elegant on delicate surfaces. For stainless steel tumblers and water bottles, we use a CO₂ laser, which cuts cleanly through the powder-coated finish to create bold, high-contrast artwork with sharp precision. Both methods showcase exceptional craftsmanship and deliver permanent results that will never fade or peel — ensuring every piece of Toccoa drinkware combines durability, style, and lasting impact.

Yes. Our laser engraving is permanent — it etches directly into stainless steel or glass, so it will never fade, peel, or wash away. Every piece is made to withstand daily use while keeping your design sharp for years to come.

Yes. Toccoa tumblers and bottles are BPA-free and made from food-grade stainless steel. Our glassware is lead-free and dishwasher safe.

Yes. All of our tumblers, bottles, and glassware are dishwasher safe, and the engraving is permanent — it will never fade, peel, or wash away. For the best longevity, we recommend hand washing tumblers and water bottles, while glassware is fully dishwasher safe with no special care needed.

 Yes — both the 20oz and 30oz tumblers are designed to fit most standard car cup holders. So do our water bottles!